Gartner Research

Peer Connect Perspectives: How to Architect the Essential Activities of Your I&O Team

Published: 08 July 2019

ID: G00441419

Analyst(s): Peer Contributors


Infrastructure and operations professionals looking to create a charter of activities for their I&O team can leverage recommendations and lessons learned shared by their peers on Gartner Peer Connect.

Table Of Contents


Peer Strategies

  • Divide Your I&O Activities Into Manageable Chunks
    • Create a Comprehensive List of Your I&O Team’s Activities?
  • Understanding Your Business Needs Will Drive Your I&O Staffing Requirements
    • Sample Division of an I&O Team’s Functional Areas
    • How to Ensure That Your I&O Staff Is Meeting Business Needs
  • Best Way Forward Is to Develop an Operating Model
  • Key Takeaways
  • Other Resources

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.