Gartner Research

Market Share Analysis: Content Services, Worldwide, 2018

Published: 08 July 2019

ID: G00388971

Analyst(s): Neha Gupta , Craig Roth


The content services software market grew at 11.7% in 2018 — a reduction from 14.4% growth in 2017 due to slower growth from the maturing CCP market. Product leaders should integrate cloud strategies into their business planning.

Table Of Contents
  • Key Market Findings
  • Vendor Performance Highlights

Market Share Data

Overall Market Segment Performance Analysis

  • CCP Market Growth Strong, but Slower Due to Saturation and Value Pressures
  • Growth and Revenue for CSP and CCP Markets Continue to Converge
  • Cloud Revenue Dominates Content Services

Top Vendors Analyzed

  • Alfresco
  • Box
  • Citrix
  • Dropbox
  • Google
  • Hyland
  • IBM
  • Microsoft
  • OpenText
  • Oracle

Other Vendors

  • Laserfiche

Mergers and Acquisitions

Gartner Recommended Reading

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