Gartner Research

Use Smart Filtering to Accelerate Outsourcing Service Provider Evaluation and Selection

Published: 11 July 2019

ID: G00432948

Analyst(s): Jim Longwood , Jaideep Thyagarajan


For digital, agile and cloud “as a service” models or traditional IT services, speed to value is a key priority. Sourcing, procurement and vendor management leaders can use a smart filtering analysis with market intelligence to assess a vendor’s “sweet spot” to evaluate and down-select providers.

Table Of Contents
  • Key Challenges



  • Determine the Attributes of a Provider’s “Sweet Spot” for Services
  • Leverage Gartner Research to Understand Vendors’ Sweet Spots
    • Use Case Example: Application Services
    • Use Case Example: Infrastructure Services
  • Leverage a Statement-of-Requirements Approach When Vendor Attributes Are Not Readily Known

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