Gartner Research

Peer Lessons Learned: Implementing Client Management Tools

Published: 12 July 2019

Summary

CMTs provide capabilities to automate endpoint management tasks. However, some organizations are moving to a tool, like UEM, with broader capabilities. Infrastructure and operations leaders can leverage lessons learned from their peers shared on Gartner Peer Insights to implement CMTs successfully.

Included in Full Research

  • Lesson 1: Learn About CMTs Thoroughly and Perform a Requirements Elicitation Exercise Before Purchasing
  • Lesson 2: Compare the Options Available in the Market and Engage in Proof of Concept With Different Vendors
  • Lesson 3: Hire Professional Services to Set Up CMT, and Develop an In-house Support System
  • Lesson 4: Plan Out Your Implementation Early On for Scalability
  • Lesson 5: Participate in the Training Sessions and Explore Online Tutorials
  • Methodology

Analysts:

Peer Contributors

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