Gartner Research

Business-Led IT Spend Reaches a Tipping Point — CIOs Must Lead

Published: 12 July 2019

ID: G00389018

Analyst(s): Simon Mingay, Darren Topham

Summary

A Gartner survey of business-led IT and shadow IT provides insight into significant changes in control over IT-related spend. This has significant implications for the CIO and the IT organization, and how the enterprise leads, manages and governs information and technology capabilities and estate.

Table Of Contents

Analysis

  • Business-Led IT Spend Reaches a Tipping Point — CIOs Must Lead the Change to a New I&T Operating Model
    • Actions for the CIO
    • We Are Entering a New Era That Demands a New I&T Operating Model
  • The CIO Must Define the Protocol for Transition of Solutions Between the Business and the IT Organization
    • Actions Needed by the CIO:
    • CIOs Must Be Proactive in Defining Criteria and a Protocol for Managing Potential Transitions
  • CIOs Will Need to Deliver or Broker Support Services for a Diverse Range of Approaches
    • Actions Needed by the CIO:
  • Bottom Line

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