Gartner Research

Transforming I&O Skills to Remain Viable Through 2022 and Beyond

Published: 12 July 2019

ID: G00406615

Analyst(s): Mark Margevicius


I&O leaders face changing business and technical requirements so diverse that, without wholesale skills transformation, their organizations risk becoming obsolete. Transforming their leadership and operational skills is key for I&O leaders adapting to a world of digital business expectations.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • Radical Changes in the Next Three to Five Years Will Require Innovative Methods to Manage Skills
  • Digital Business Megatrends Will Alter the Types and Quantities of Skills Required
  • The Changes in Essential Skills Will Require I&O Leaders to Adopt More Radical Methods of Growing Skills

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