Gartner Research

Differentiate RPA Products via Process Mining and Robotic Process Discovery

Published: 15 July 2019

ID: G00432929

Analyst(s): Cathy Tornbohm


Beating the competition requires RPA product managers to differentiate their product and support clients’ automation goals with tools for mining and discovery of robotic processes. Here, Gartner examines several approaches to adding differentiating RPA capabilities.

Table Of Contents


  • A Structured Approach to RPA Software Differentiation for Product Managers
  • Add Process Mining and Robotic Process Discovery Features by Accelerating In-House Development or Partnerships
    • Build Process Mining and Robotic Discovery
    • Make an Acquisition
    • Partner With OEMs and/or Repackage Their Tools
  • Collaborate With Business Process Outsourcers, System Integrators and Benchmarking Companies to Deliver Best-Practice Vertical and Horizontal Process Insights

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