Gartner IT Research

Hype Cycle for Consumer Engagement With Healthcare and Wellness, 2019

Published: 26 July 2019

ID: G00369705

Analyst(s): Jeff Cribbs, Mark E. Gilbert

Summary

This Hype Cycle tracks the technologies and technology-related ideas that will have the greatest impact on consumer engagement in health and wellness. It provides healthcare CIOs with the holistic, cross-industry view of consumer engagement they need to make strategic technology decisions.

Table Of Contents

Analysis

  • What You Need to Know
  • The Hype Cycle
  • The Priority Matrix
  • Off the Hype Cycle
  • On the Rise
    • Immersive Technologies for Care Delivery
    • Precision Health
    • Mass Personalization Platform
    • Digital Clinical Encounters
    • Patient Self-Scheduling
    • Automated Patient Decision Aids
    • Next-Generation PHR
  • At the Peak
    • E-Visits (Non-U.S.)
    • Blockchain in Healthcare
    • Consumer Healthcare Wearables
    • Healthcare Consumer Engagement Hub
    • Consumer Journey Analytics in Healthcare
    • Community Resource Network Management
    • Experiential Wayfinding
    • Healthcare Consumer Persuasion Analytics
    • Eldercare-Assistive Robots
    • Generation 2 Medical Shopping
    • Healthcare Consumer Insight as a Service
  • Sliding Into the Trough
    • Genomics Medicine
    • Medication Compliance Management
    • Healthcare CRM
    • On-Demand Virtual Visits
    • Patient Portals (Untethered)
    • Personal Health Management Tools
  • Climbing the Slope
    • OpenNotes
    • Remote Medical Monitoring
    • Patient Self-Service Kiosks
    • Interactive Patient Care
  • Appendixes
    • Hype Cycle Phases, Benefit Ratings and Maturity Levels

Gartner Recommended Reading

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.