Gartner Research

Hype Cycle for ICT in India, 2019

Published: 31 July 2019

ID: G00369719

Analyst(s): Siddharth Shetty , Anshul Gupta , Pankaj Prasad


Digital business continues to be a strong focus in India, and enterprises are on par with the global average for digital performance. This Hype Cycle includes technologies and practices that equip IT leaders to impact revenue opportunities and enable business and operating model transformation.

Table Of Contents


  • What You Need to Know
  • The Hype Cycle
  • The Priority Matrix
  • Off the Hype Cycle
  • On the Rise
    • Virtual Support Agents
    • DataOps
    • Self-Integrating Applications
    • Artificial Intelligence for IT Operations (AIOps) Platforms
    • Breach and Attack Simulation
  • At the Peak
    • Digital Experience Monitoring
    • Blockchain Interoperability
    • Bring Your Own Thing
    • Serverless Infrastructure
    • Edge Computing
    • Machine Learning
    • Robotic Process Automation Offerings (Gateway Technology Services)
    • Multicloud
    • Workstream Collaboration
  • Sliding Into the Trough
    • Threat Intelligence Platforms
    • Unified Endpoint Management
    • Bimodal IT Operations
    • Digital Commerce Platforms
    • Post-Scrum Methodologies
    • Internet of Things
    • Personalization Engines
  • Climbing the Slope
    • DevOps
    • SD-WAN
    • Social Analytics
  • Appendixes
    • Hype Cycle Phases, Benefit Ratings and Maturity Levels

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