Gartner Research

Create Tailored Inside Sales Career Paths That Improve Retention and Engagement

Published: 31 July 2019

ID: G00436277

Analyst(s): Craig Riley


Executive sales leaders responsible for inside sales must create career paths tailored to the different professional goals of ISRs. By moving beyond a one-size-fits-all career path approach, sales leaders will promote engagement and improve retention in inside sales.

Table Of Contents
  • Key Challenges



  • Identify Career Paths That Will Appeal to Different Groups of Inside Sales Representatives
    • Common Career Paths for ISRs
  • Build Standardized Career Profiles
  • Conclusion

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