Gartner Research

Organization of Program Management Offices

Published: 31 July 2019

ID: G00450231

Analyst(s): Consult the Board Research Team

Summary

This summary contains input from thirty-seven members regarding their approaches to organizing and aligning a program management office (PMO). This summary will help members understand various PMO models adopted, including the functions PMOs reside in, the ultimate roles PMOs report to, and the various geographic locations of the PMOs. The summary also discusses the various responsibilities assigned to PMOs, and the different industry-standard program and project methodologies adopted by the PMOs. The summary provides details of the distinct functions represented by roles within PMOs, the key skills for PMO staff, the typical experience mix of resources preferred in PMOs, and the key indicators adopted by members to assess the performance of their PMOs.

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