Gartner Research

OCM Best Practices for Successful Change Adoption of Programs and Projects

Published: 08 August 2019

ID: G00441380

Analyst(s): Suzanne Adnams , Joanne Kopcho


PPM leaders working in a program- or project-centric environment can use seven OCM best practices to improve change adoption. Five practices are common; but the two most critical best practices are frequently missed or ignored in the change process, resulting in unsuccessful change adoption.

Table Of Contents
  • Key Challenges



  • Assess Your Current OCM Approach Against the Gartner OCM Best Practices
  • Address the Two Critical Best Practices That Are Often Missed
  • Establish a Clear Definition of Different Roles in OCM Planning and Change Adoption

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