Gartner Research

Behavior-Dependent Leadership Opportunities (Cigna)

Published: 08 August 2019

ID: G00712038

Analyst(s): Financial Services Business Leader Research Team


Financial services operations leaders responsible for leadership development can learn how Cigna shows leaders the value and importance of shifting their approach by extending leadership privileges to individuals at all levels who display desired leadership behaviors.

Table Of Contents


Solution Highlights


Business Context



Q&A With Michelle Leung, VP HR, International Markets, Cigna

About This Research

Presentation Deck

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.