Gartner Research

Digital Business Requires an I&T Operating Model That Unlocks Value and Drives Revenue Growth

Published: 13 August 2019

ID: G00441521

Analyst(s): Donna Scott , Remi Gulzar


Private- and public-sector CEOs are exploring digital technologies to unlock value and drive revenue growth. CIOs can partner with their CEOs to achieve these strategic objectives by adopting the value-optimizing I&T operating model. In the process, they will integrate IT into the business.

Table Of Contents


  • I&T Operating Model Patterns
  • The Relevance of the Value-Optimizing I&T Operating Model for Private and Public Sectors
  • What Is Unique to the Value-Optimized I&T Operating Model?
  • Prerequisites to the Value-Optimizing I&T Operating Model
  • The Impact of the Enterprise Operating Model
  • Adoption Path to the Value-Optimizing I&T Operating Model
  • Governance, Delivery Operations and Architecture Expand to Become Enterprise Capabilities
  • Summary

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