Gartner Research

How to Build an Innovation Lab

Published: 13 August 2019

ID: G00382889

Analyst(s): Erik Van Ommeren


Many innovation labs close a few years after launch for lack of impact. To ensure your new or rebooted innovation lab remains valuable and sustainable is challenging. This research provides best practices for CIOs focused on innovation to establish practical, pragmatic and outcome-driven innovation.

Table Of Contents
  • Key Challenges



  • Define Your Desired Outcomes
    • Sanity Check
  • Design the Lab
    • Financials, Decision Rights and Performance
    • Organizational Structure
    • Ways of Working — The Activities of a Lab
    • Liaise With the Outside — Sourcing and Alliances
    • Talent
    • Tools and Places
  • Iterate

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