Gartner Research

Put Patient Throughput and Capacity Management at the Center of Your Performance Improvement Plan

Published: 16 August 2019

ID: G00367381

Analyst(s): Barry Runyon


Cost and revenue pressures on healthcare delivery organizations continue to mount year over year. This underscores an abiding need for increased operational efficiency and continued digital innovation. HDO CIOs should leverage patient throughput and capacity management to satisfy both requirements.

Table Of Contents


  • PTCM Is Critical to Operational Efficiency
  • PTCM Is a Vital Source of Command Center Intelligence
  • PTCM Is a Core Capability of the Real-Time Health System
  • PTCM’s Unfolding IT Ecosystem and Vendor Landscape
  • Recommendations

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