SaaS solutions are becoming more common as enterprises seek to obtain IT functionality without having to build out technology. Sourcing, procurement and vendor management leaders must be aware of common pitfalls in SaaS adoption and how proactive management of SaaS providers can help to avoid them.
- Neglecting the Nuances of a SaaS Acquisition Can Lead to a Host of Issues Once a Solution Is Implemented
- Define and Understand the Requirements and Obligations of Your SaaS Agreements
- Usage Limits
- Performance and Availability
- Service Credits
- Autorenewal and Other Time-Bound Obligations
- Security and Continuity
- Designate SaaS Vendor Management Whenever SaaS Applications Are Onboarded
- Establish the Necessary Expertise to Ensure That Stakeholders Effectively Manage Their SaaS Contracts
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