Gartner Research

Market Trends: Evolving Mobile Productivity Trends Lead to a Device-Type-Agnostic Workplace

Published: 20 August 2019

ID: G00389984

Analyst(s): Mikako Kitagawa

Summary

While the PC is currently the main productivity device for most workers, this is changing as the use of smartphones as business tools has increased. This trend will change work device usage, leading to a device-type-agnostic workplace comprising PCs and smartphones.

Table Of Contents

Introduction

Market Trend

  • Market Growth Opportunity — A Smartphone-Centric Productivity Device Portfolio
    • The PC Is Still the Top Choice as a Main Work Device, but the Smartphone Is Steadily Gaining Momentum in the Workplace
    • Workers, Especially Millennials, Perform a Variety of Productivity Tasks on Smartphones
    • Changes in User Behavior, Diversified Work Locations/Styles and Availability of Useful Business Applications Accelerate Smartphone Usage
    • Millennials Demand Mobile Productivity Gains
    • The Future Workplace Will Be Device-Type-Agnostic

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