Gartner Research

Market Trends: Evolving Mobile Productivity Trends Lead to a Device-Type-Agnostic Workplace

Published: 20 August 2019

ID: G00389984

Analyst(s): Mikako Kitagawa


While the PC is currently the main productivity device for most workers, this is changing as the use of smartphones as business tools has increased. This trend will change work device usage, leading to a device-type-agnostic workplace comprising PCs and smartphones.

Table Of Contents


Market Trend

  • Market Growth Opportunity — A Smartphone-Centric Productivity Device Portfolio
    • The PC Is Still the Top Choice as a Main Work Device, but the Smartphone Is Steadily Gaining Momentum in the Workplace
    • Workers, Especially Millennials, Perform a Variety of Productivity Tasks on Smartphones
    • Changes in User Behavior, Diversified Work Locations/Styles and Availability of Useful Business Applications Accelerate Smartphone Usage
    • Millennials Demand Mobile Productivity Gains
    • The Future Workplace Will Be Device-Type-Agnostic

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.