Gartner Research

Survey Analysis: Insight to Initiate Your Legacy Modernization in Higher Education

Published: 21 August 2019

ID: G00436159

Analyst(s): Robert Yanckello


Technical debt in higher education continues to grow and to restrain institutions from achieving their digital aspirations. Higher education CIOs must drive modernization and make it a natural evolution in their institution’s digital journey for improving enterprise business capabilities.

Table Of Contents

Survey Objective

Data Insights

  • Observation No. 1: Modernization Is Occurring in Multiple Ways and Approaches
  • Observation No. 2: Core Systems Are Not Viewed as Systems of Innovation
  • Drivers and Strategies
    • Observation No. 3: Optimizing Existing Business Processes Is a Primary Driver for Modernization
    • Observation No. 4: Cloud Computing Plays an Important Role in Higher Education’s Modernization Strategy With Positive ROI Results
  • Success of Modernization
    • Observation No. 5: Modernization Can Be Delivered Successfully Within Scope, Time Frame and Budget
  • Challenges and Transformational Projects
    • Observation No. 6: Acquiring Budget and Gaining Commitment Are Common Obstacles to Modernization in Higher Education
  • Methodology

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