Published: 11 September 2019
This summary contains input from twenty-two members regarding their negotiation of terms and conditions (T&Cs) with software-as-a-service (SaaS) suppliers. This summary outlines the time frames members use to negotiate T&Cs for SaaS agreements, their satisfaction with these time frames, and their efforts toward streamlining negotiations. This summary also examines the time spent by members' legal and procurement teams in SaaS contract negotiations relative to their overall time spent in software contract negotiations, as well as the circumstances under which members outsource legal support for SaaS contract negotiations.
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