Gartner Research

Technology Trends in Government, 2019-2020: Augmented Intelligence

Published: 16 September 2019

ID: G00421872

Analyst(s): Rick Howard , Dean Lacheca


Government organizations constantly strive to improve efficiencies, reduce costs and improve services. Government CIOs must adopt an augmented intelligence approach that combines existing and emerging technologies to improve efficiency and enhance the capabilities of the government workforce.

Table Of Contents


  • Trend Description
  • Implications
    • Advantages of Adopting an Augmented Versus Artificial Intelligence Agenda
    • Continued Growth for Augmented Intelligence Applications
  • Actions
  • Methodology

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