Gartner Research

How to Enhance Employee Experience When Full HCM Technology Replacement Is Not an Option

Published: 17 September 2019

ID: G00389564

Analyst(s): John Kostoulas, Ron Hanscome

Summary

Employee experience is a top-of-mind requirement for HR, but comprehensive HCM technology replacement is often not an option. This note discusses how application leaders can best address the experience issue by deploying solutions that enhance their fragmented landscape.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Use Moments That Matter and Worker Personas as Building Blocks to Maximize ROI From Experience Enhancements
    • Recommendations
  • Consider Talent Acquisition, Corporate Learning and Workforce Management for Process-Specific Experience Enhancements
    • Recommendations

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