Gartner Research

2020 Planning Guide for Identity and Access Management


IT must advance IAM initiatives in an era of deepening complexity. Security and risk management technical professionals in IAM should focus on the trends of passwordless authentication, value-driven IGA, increased consumer privacy mandates and hybrid/multicloud environments.

Published: 07 October 2019

ID: G00402118

Analyst(s): Mark Diodati Mary Ruddy Paul Rabinovich Paul Mezzera

Table Of Contents

Identity and Access Management Trends

  • Passwordless Authentication Will Deliver Improved UX and Security
    • Planning Considerations
  • Organizations Will Demand More Value From IGA
    • Planning Considerations
  • Businesses Will Scale to Protect Against Privacy Violations
    • Planning Considerations
  • Organizations Will Embrace New Strategies for Hybrid and Multicloud IAM
    • Planning Considerations

Setting Priorities

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