Gartner Research

Critical Capabilities for Meeting Solutions

Published: 08 October 2019

ID: G00376522

Analyst(s): Mike Fasciani , Tom Eagle , Adam Preset


Meeting solution platforms support different use cases, from internal collaboration to presentations, training and large events. Application leaders should look beyond basic video and audio features to areas such as virtual private assistant functions and advanced reporting.

Table Of Contents

What You Need to Know


  • Critical Capabilities Use-Case Graphics
  • Vendors
    • Adobe
    • Avaya
    • BlueJeans
    • Cisco
    • Enghouse Systems (Vidyo)
    • Google
    • Huawei
    • Lifesize
    • LogMeIn
    • Microsoft
    • Pexip
    • PGi
    • StarLeaf
    • TrueConf
    • Zoom
    • ZTE
  • Context
  • Product/Service Class Definition
  • Critical Capabilities Definition
    • Workstream Collaboration
    • Collaboration Integration
    • Enterprise Integration
    • User Experience
    • Workspace Integration
    • Host Controls
    • Reporting and Management Controls
    • Extensions
    • Instructional
    • Scalability
  • Use Cases
    • Internal Collaboration
    • Learning and Training
    • External Presentation
    • Webinars
  • Vendors Added and Dropped
    • Added
    • Dropped

Inclusion Criteria

  • Critical Capabilities Rating

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