Published: 09 October 2019
ID: G00433936
Analyst(s): Anthony Mullen, Brian Manusama, Magnus Revang, Van Baker, Adrian Lee
Conversational platforms are competing, within a crowded and fragmented enterprise market, as the most common use case for AI. Product managers should advance the use of SLAs to detail professional services that enable core AI capabilities to gain a competitive and differentiating advantage.
Analysis
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