Gartner Research

Critical Capabilities for Cloud HCM Suites for 1,000+ Employee Enterprises

Published: 10 October 2019


Every HCM suite vendor addresses a broad range of HR requirements but they often focus on specific markets or geographies. A Leader in the Magic Quadrant may not be right for your enterprise. Application leaders should use this research to identify best-fit vendors based on their own unique needs.

Included in Full Research

  • Critical Capabilities Use-Case Graphics
  • Vendors
    • ADP (Vantage)
    • ADP (Workforce Now)
    • Ceridian
    • Cornerstone OnDemand
    • Infor
    • Kronos
    • Meta4
    • Oracle
    • Ramco Systems
    • SAP
    • Talentsoft
    • Ultimate Software
    • Workday
  • Context
  • Product/Service Class Definition
  • Critical Capabilities Definition
    • Core HR/Benefits Admin/Help Desk
    • Payroll Admin
    • Workforce Management
    • Prehire Talent Management
    • Posthire Talent Management
    • Reporting Tools/WFA/WFP
    • Technology/User Experience
    • Overall Product Satisfaction
    • Overall VCR Satisfaction
    • Geo/Complexity/Value Fit to UC 1
    • Geo/Complexity/Value Fit to UC 2
    • Geo/Complexity/Value Fit to UC 3
    • Geo/Complexity/Value Fit to UC 4
    • Geo/Complexity/Value Fit to UC 5
  • Use Cases
    • Core HR and TM (Global Organization)
    • North America Midmarket
    • European Midmarket
    • North American Compliance Suite
    • APAC Market
  • Critical Capabilities Ratings

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Critical Capabilities: A deeper look into provider offerings

How does a Critical Capabilities report work?

As a companion to the Magic Quadrant™, a Critical Capabilities report scores competing products and services against a set of meaningful differentiators. It reveals which options are the best fit in various use cases to help you focus on the vendors best suited to your needs.

A Critical Capabilities report is more than just a diagram. You also get:

Sharper focus

Narrow down the product and service criteria most important to you.

Individualized use cases

Use interactive features to customize usage scenarios based on your organization’s unique needs.

Faster decision making

Use data to speed up provider selection and accelerate the procurement process.

A Gartner Critical Capabilities report is just one of our many offerings.

We provide actionable, objective insight to help organizations make smarter, faster technology decisions to stay ahead of disruption and accelerate growth.

Pick the right provider with confidence

We use a Critical Capabilities report, the Magic Quadrant and more to ensure you select the best-fit provider to avoid the costly repercussions of a poor decision.

Align deal structures and optimize spend

We benchmark pricing against the market so you avoid unnecessary charges.

Reduce complexity and risk

We analyze contract terms and conditions to protect you against future price increases and unanticipated costs.

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