Gartner Research

Critical Capabilities for Unified Endpoint Management Tools

Published: 10 October 2019

ID: G00373530

Analyst(s): Rob Smith , Bryan Taylor , Manjunath Bhat , Rich Doheny , Chris Silva


UEM solutions bridge PC and mobile management, underpin use cases such as BYOD, assist in migrating PCs from legacy CMT infrastructure, and provide management of nontraditional devices. I&O leaders can use this research to evaluate select UEM vendors’ offerings in four common use cases.

Table Of Contents

What You Need to Know


  • Critical Capabilities Use-Case Graphics
  • Vendors
    • 42Gears
    • BlackBerry
    • Citrix
    • IBM
    • Ivanti
    • ManageEngine
    • Matrix42
    • Microsoft
    • MobileIron
    • Snow Software
    • Sophos
    • Virtual Solution
    • VMware
  • Context
  • Product/Service Class Definition
  • Critical Capabilities Definition
    • Client Management Tools
    • Modern Management of Windows
    • Companion UEM Technologies
    • Secure Access and Identity
    • Management of macOS
    • Management of Wearables/Nonstandard
    • Management of Workplace IoT
    • Mobile Content Management
  • Use Cases
    • PC Management
    • Nontraditional Device Management
    • Highly Secure and Regulated Industries
    • Unmanaged Devices/BYO
  • Vendors Added and Dropped
    • Added
    • Dropped

Inclusion Criteria

  • Critical Capabilities Rating

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