Gartner Research

How to Implement a Computer Security Incident Response Program

Published: 10 October 2019

Summary

Increased complexity and frequency of attacks, combined with historical overreliance on preventative controls, elevate the need for computer security incident response. This research provides guidance to security and risk management technical professionals implementing an incident response program.

Included in Full Research

  • Prework
    • Why an Incident Response Plan Is Needed?
    • Define the Scope of the Incident Response Program
  • 1. Plan
    • Create a Computer Security Incident Response Team (CSIRT)
    • Develop an Incident Response Plan
  • 2. Prepare
    • Evaluate Tools
    • Create Incident Response Playbooks
  • 3. Practice
    • Perform Assessments
    • Conduct Exercises
  • The Definition of Incident Is Too Granular or Too High-Level
  • The Incident Response Plan Is Not Continually Updated
  • Lack of Involvement From Stakeholders
  • Required Tooling or Personnel Is Not in Place

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