Gartner Research

Critical Capabilities for Life Insurance Policy Administration Systems, Europe

Published: 23 October 2019

ID: G00376639

Analyst(s): Laurie Shotton , Manav Sachdeva

Summary

Policy administration vendors’ capabilities are commoditized, but differ mostly in their portal capabilities, workflow and process management, and component-based architectures. Life insurance CIOs can use this research to identify and differentiate vendors that are aligned to their specific needs.

Table Of Contents

What You Need to Know

Analysis

  • Critical Capabilities Use-Case Graphics
  • Vendors
    • Agito (Life4You)
    • Ai-London (Ai-PAS)
    • DXC Technology (GraphTalk A.I.A)
    • Fadata (INSIS)
    • IN2 (INsurance2)
    • Itello (Inca)
    • Keylane (Axon)
    • Mphasis Wyde (Wynsure)
    • msg life (msg.Life Factory)
    • Vermeg (Solife)
  • Context
  • Product/Service Class Definition
  • Critical Capabilities Definition
    • Product Development and Maintenance
    • New Business Management
    • Workflow and Process Management
    • Component-Based Architecture
    • Ongoing Policy Administration
    • Group Servicing Functionality
    • Reporting and Analytics
    • Claims Management
  • Use Cases
    • Product Configuration
    • Straight-Through Processing of Applications
    • Contract Changes and Claims Support
    • Group Business Support
    • Adaptability of the System
    • Digital Business Support
    • Decision Support
  • Vendors Added or Dropped
    • Added
    • Dropped

Inclusion Criteria

  • Critical Capabilities Rating

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