Published: 23 October 2019
Summary
The small and midsize business segment offers huge potential; however, many technology providers mistakenly use the same go-to-market strategy for businesses of any size. Product marketers should use insight into the unique buying behavior of SMB subsegments to succeed.
Included in Full Research
- SMB Is a Large Opportunity for Technology Vendors, Offering Many Subsegments
- Use Multiple Segmentation Variables to Identify the Ideal Target
- Develop Messaging Aligned to the SMB Subsegment Using Key Insights
- 1. SMBs Have a Formal IT Budget Focused on Operations and Are Buying
- 2. The Primary Buying Persona in SMB Organizations Varies
- 3. SMBs Seek Technology for Some Business Issues but Not All
- 4. SMBs Use a Diverse Set of Information Sources to Make IT Decisions
- 5. Generally, the Majority of SMBs Prefer to Purchase Directly From Vendors
- 6. Small Businesses Are Increasing Spend in Business Intelligence, Digital Marketing and Cloud