Gartner Research

What Makes a Successful Security Services RFP?

Published: 29 October 2019

Summary

Dissatisfaction with security services often results from poorly communicated requirements and misaligned expectations during early engagement stages with providers. Security and risk management leaders should use this research to develop successful RFPs that effectively communicate requirements.

Included in Full Research

  • Key Challenges
  • Introduce the Organization in Terms of Its Risks and Requirements
    • Place Essential Requirements Early in the Document to Save Time
    • Structure the Document and the Questions in a MoSCoW Method
    • Include a Timeline of Required Activities in a Prioritized Fashion
  • Agree on a Scoring Schema With Key Colleagues Before Distributing the RFP
  • Place All Detail Relating to the Organization’s IT Infrastructure in the Appendices

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