Gartner Research

Vendor Rating: Dell Technologies

Published: 07 November 2019

ID: G00377890

Analyst(s): Alastair Woolcock , Jerry Rozeman , Craig Lowery , Annette Jump , Daniel Bowers , Chandra Mukhyala , Mikako Kitagawa , Joe Skorupa , Roger W. Cox , Andrew Neff , Jeffrey Hewitt


Created through a historic merger and now a public company again, Dell Technologies controls a large portfolio of related and increasingly integrated technology companies. This report provides insights into the benefits and risks for CIOs and IT leaders sourcing products and services from Dell.

Table Of Contents

Overall Rating

  • Overall Rating: Positive

Detailed Rating

  • Product/Service: Positive
  • Support/Account Management: Positive
  • Pricing Structure: Positive
  • Technology/Methodology: Positive
  • Strategy: Positive
  • Corporate Viability: Positive
    • Financial: Caution

Additional Analyst Insights

  • Dell Technologies Overview
  • Dell Inc. — Client Solutions Group Overview
  • Dell Inc. — Infrastructure Solutions Group Overview
    • Servers and Hyperconverged Infrastructure
    • Networking
    • Storage
    • Data Protection
  • Stand-Alone Business Units
    • Pivotal
    • RSA
    • Secureworks
    • Virtustream
    • VMware

Gartner Recommended Reading

©2019 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.