Gartner Research

Vendor Rating: Dell Technologies

Published: 07 November 2019

ID: G00377890

Analyst(s): Alastair Woolcock , Jerry Rozeman , Craig Lowery , Annette Jump , Daniel Bowers , Chandra Mukhyala , Mikako Kitagawa , Joe Skorupa , Roger W. Cox , Andrew Neff , Jeffrey Hewitt

Summary

Created through a historic merger and now a public company again, Dell Technologies controls a large portfolio of related and increasingly integrated technology companies. This report provides insights into the benefits and risks for CIOs and IT leaders sourcing products and services from Dell.

Table Of Contents

Overall Rating

  • Overall Rating: Positive

Detailed Rating

  • Product/Service: Positive
  • Support/Account Management: Positive
  • Pricing Structure: Positive
  • Technology/Methodology: Positive
  • Strategy: Positive
  • Corporate Viability: Positive
    • Financial: Caution

Additional Analyst Insights

  • Dell Technologies Overview
  • Dell Inc. — Client Solutions Group Overview
  • Dell Inc. — Infrastructure Solutions Group Overview
    • Servers and Hyperconverged Infrastructure
    • Networking
    • Storage
    • Data Protection
  • Stand-Alone Business Units
    • Pivotal
    • RSA
    • Secureworks
    • Virtustream
    • VMware

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