Gartner Research

Grow Robotic Process Automation in U.S. Healthcare Providers by Creating Upstream Business-Led Demand

Published: 11 November 2019

ID: G00451183

Analyst(s): Cathy Tornbohm , Anurag Gupta


Robotic process automation allows healthcare enterprises to enhance process efficiency and reduce costs. But at-scale adoption has eluded the industry so far. Product managers must use this research to identify where and how to grow their healthcare RPA revenue.

Table Of Contents
  • Key Challenges



  • Build Healthcare Buyer Awareness by Educating Them on Opportunities to Embed RPA Versus Processes Better Suited for AI
  • Build Deal Pipeline by Creating Demand Upstream Within Business Unit, Then Transact Downstream With IT Roles for Implementation

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