Published: 12 November 2019
Summary
Industry segmentation is a critical dimension for ABI, as technology and service providers need domain expertise to succeed. This research uses findings from Gartner Peer Insights data to help product managers offering ABI platforms to succeed in product planning initiatives for targeted industries.
Included in Full Research
- Key Insight
- Implications
- What You Need to Know
- Product Roadmap Insights for Vertical Industry Features Impacting Customer Satisfaction
- Telecommunications
- Insurance
- Retail
- Banking
- Manufacturing
- Healthcare
- Public Sector
- Methodology