Gartner Research

CIOs Must Enable Enterprise Business Capabilities by Adopting a Copernican Shift in ERP Strategy

Published: 15 November 2019

ID: G00389104

Analyst(s): Mike Guay, Denise Ganly, Paul Saunders


Enterprise business capabilities demand a major shift in strategic thinking to deliver agility, flexibility and efficiency. CIOs must break the mold regarding predominant thinking around ERP as it plays an important role in supporting EBC, but must no longer be the primary focus of resources.

Table Of Contents


  • Scale ERP Back to Core, Foundational Process Support
  • Approach EBC as a Change in Philosophy
  • Architect Your EBC Ecosystem
  • Gear Up for Major, Not Simply Incremental, Changes

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