Published: 18 November 2019
Summary
Different organizations use different documentation techniques for emergency change management. Peer Connect members express their opinions and views on establishing an emergency change management documentation process to effectively document rapidly changing business situations.
Included in Full Research
- Treat an “Emergency Change” Like a “Normal Change”
- Understand the Differences Between “Emergency” and “Expedited” Changes
- How to Handle Different Emergency Change Management Scenarios
- Scenario 1: Events Causing a Downtime Where a Change Was Implemented by a Vendor
- Scenario 2: An Attempt to Resolve a Server Issue by Rebooting or Recycling It
- Scenario 3: A Break/Fix
- Scenario 4: Critical Changes That Have Missed the CAB Submission Deadline
- Documentation — The Key to Timely Communication
- Key Take-Aways
- About Peer Connect Content
Analysts:
Peer Contributors