Published: 26 November 2019
Summary
Line managers have taken on many processes previously run by HR during a time of great change to the employer-employee relationship, and now must meet high expectations and workloads. Application leaders responsible for HCM should recognize the importance of the manager role and support it.
Included in Full Research
- Processes That Were Historically Administered Centrally by HR Have Been Pushed to Line Managers via Role-Based HR Applications
- Many HR Technology Purchases Are Made With the Goal of Improving Employee Experience, but the Manager Experience Is Often Overlooked
- Managers Are Struggling to Cope With Evolving Employee Experience Expectations