Gartner Research

Survey Analysis: Enterprise Cloud Application Management Lessons Learned

Published: 23 December 2019

ID: G00353729

Analyst(s): John Van Decker, Greg Leiter, Kaitlynn Sommers, Ron Hanscome


Enterprise cloud application adoption is gaining momentum and is approaching mainstream in many size, geographic and industry segments. Application leaders struggling to define appropriate support requirements and sources should use recent Gartner Research Circle study results as a guide.

Table Of Contents

Survey Objective

Data Insights

  • Cloud Solution Adoption Increases for All Enterprise Categories
  • Enterprise Cloud Satisfaction Is Mixed and Varies by Application Type
    • Top Enterprise Cloud Application Management Challenges
  • Business and IT Tend to Collaborate to Manage Cloud Applications
  • Enterprise Cloud Applications are Not Necessarily Less Resource Intensive or Cheaper
  • Most Organizations Augment Internal Staff With Supplemental Resources
  • Methodology
  • Demographics

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