Gartner Research

Market Insight: 2020 Technology and Service Provider Agenda for the Public Sector Industry

Published: 27 December 2019

ID: G00463571

Analyst(s): Monica Zlotogorski, Craig Lowery, Irma Fabular, Tracy Tsai, Peter Liu, Milly Xiang, Venecia Liu


The government and education enterprise IT spend is forecast to grow in 2020 by 4% to over $597 billion. Product managers must continue to innovate to successfully compete for ongoing investments in IT modernization and digital transformation.

Table Of Contents


  • Public Sector Digital Transformation Journey
  • Product Planning and Strategy Execution

Background and Context

  • Technology Market Growth Opportunities
  • Public Sector Market Dynamics
  • Competitive Landscape
  • Market Constraints and Complexities

The Impact

  • Prioritize and Expand Capabilities to Solve Business Needs
  • Anticipate Business Needs and Differentiate Solutions


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