Gartner Research

Survey Analysis: Customers Rate Their Cloud HCM Suite Experience

Published: 31 December 2019

ID: G00464067

Analyst(s): Sam Grinter , Melanie Lougee , Ranadip Chandra , Amanda Grainger , Ron Hanscome


An investment in a cloud HCM suite will be the single largest investment in HR-related technology for any organization within a 10-year period. Application leaders should use this research for planning purposes in order to improve the chances of a successful deployment.

Table Of Contents

Survey Objective

Data Insights

  • Project Planning and Goal Setting
  • Vendor Selection and Evaluation
  • Implementation and Go-Live
  • Project Results
  • Appendix: Sample Demographics
  • Methodology
  • Definitions

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