Gartner Research

Healthcare Business Driver: The Evolving Expectations of Value Delivery

Published: 03 January 2020

ID: G00463507

Analyst(s): Laura Craft , Animesh Gandhi


Value-based payment models have gained popularity globally. Accordingly, what constitutes value has become clearer, more measurable and more closely aligned with care outcomes. CIOs must deliver a person-centric shared healthcare ecosystem to support rising stakeholder expectations.

Table Of Contents


  • Health Value Measurement Perspectives and Impact of Patient Experiences
  • Current State of Value-Based Delivery Adoption
    • The Global View
    • The U.S. View
  • Implications
  • CIO Recommendations

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