Gartner Information Technology Research

Digital Experience Platforms

Published: 03 January 2020

ID: G00466654

Analyst(s): Consult the Board Research Team

Summary

This summary contains inputs from 17 members regarding their Digital Experience Platforms (DXP). The summary begins by assessing the members' level of experience with DXP, understanding how they approach DXP, and the functions for which they leverage DXP capabilities. Further, we identify DXP suppliers leveraged by members, followed by interpreting members' ratings and rationale on whether their suppliers' solutions and products support no code or low code development. Next, we explore members' DXP operating portals (open and secure). The summary ends by analyzing whether the outcomes delivered by DXP meet members' expectations and interpreting the best practices for achieving optimum outcomes from DXP.

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