Gartner Research

Guidance for Selecting User Authentication Solutions

Published: 06 January 2020

ID: G00451416

Analyst(s): Paul Rabinovich

Summary

Organizations choosing an authentication solution need a list of relevant features to compare products. This guidance framework helps security and risk management technical professionals identify the appropriate capabilities for implementing user authentication.

Table Of Contents

Problem Statement

The Gartner Approach

The Guidance Framework

  • Prework
  • Use Cases and Integration Features
    • Integration With Existing Identity Repositories
    • Single Sign-On (SSO)
  • Authentication Types and Methods
    • MFA
    • Passwordless Authentication
    • Emergency Authentication
  • Adaptive Access
    • Continuous Authentication
  • Mobile Authentication
    • Integration With UEM Suites
  • Management and Administration
  • Security Features
  • Logging, Reporting and Analytics
  • Delivery Model
  • Follow-Up

Risks and Pitfalls

  • Narrow Focus on Specific Use Cases
  • Mismatch Between Asset Risk and Trust Provided by Authentication
  • Underestimating the Needs of a Particular User Population
  • Failure to Provide End-to-End Security
  • Related Guidance

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