Gartner Research

Survey Analysis: Overcome Common Challenges to Maximize Cloud Procurement Application Investments

Published: 07 January 2020

ID: G00465037

Analyst(s): Kaitlynn Sommers

Summary

This research study sheds light on cost, support and change management challenges associated with cloud delivery of procurement applications. Application leaders responsible for sourcing and procurement can use these findings to identify common issues and inform their cloud management strategies.

Table Of Contents

Data Insights

  • Cloud Adoption of Procurement Applications Is Mixed
  • Cloud Procurement Application Management Satisfaction Is Mixed
  • Cloud Application Management Is a Shared Effort Between Procurement and IT
  • Cloud Procurement Applications Require the Same or More FTEs and Spend as On-Premises Applications
  • Many Organizations Rely Heavily on External Managed Services
  • Methodology
  • Demographics

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