Gartner Research

Survey Analysis: Overcome Common Challenges to Maximize Cloud Procurement Application Investments

Published: 07 January 2020

ID: G00465037

Analyst(s): Kaitlynn Sommers


This research study sheds light on cost, support and change management challenges associated with cloud delivery of procurement applications. Application leaders responsible for sourcing and procurement can use these findings to identify common issues and inform their cloud management strategies.

Table Of Contents

Data Insights

  • Cloud Adoption of Procurement Applications Is Mixed
  • Cloud Procurement Application Management Satisfaction Is Mixed
  • Cloud Application Management Is a Shared Effort Between Procurement and IT
  • Cloud Procurement Applications Require the Same or More FTEs and Spend as On-Premises Applications
  • Many Organizations Rely Heavily on External Managed Services
  • Methodology
  • Demographics

Gartner Recommended Reading

©2022 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.