Gartner Research

Vendor Rating: AT&T

Published: 07 January 2020

ID: G00382911

Analyst(s): Pete Shoard , Bill Menezes , Gaspar Valdivia , Irma Fabular , Sylvain Fabre , Monica Zlotogorski , Kosei Takiishi , Danellie Young , Lisa Pierce , Ted Corbett , Neil Rickard , Leif-Olof Wallin , Pablo Arriandiaga , Daniel O'Connell , To Chee Eng , Ted Chamberlin , Frank Marsala


AT&T faces fresh challenges from 5G deployment impacting global consumers and enterprises, while it focuses further on media and entertainment revenue for expansion. IT leaders must ensure AT&T’s business and services align to their digital transformation and strategic objectives.

Table Of Contents

Overall Rating

  • Overall Rating: Positive

Detailed Rating

  • Product/Service: Strong
    • AT&T International Business
  • Support/Account Management: Variable
  • Pricing Structure: Positive
  • Technology/Methodology: Positive
  • Strategy: Variable
  • Corporate Viability: Positive
    • Financial: Positive

Additional Analyst Insights

  • Public-Sector Industry Focus
    • Open Software-Centric Efforts
    • Cellular Coverage and UC Updates
    • Managed Security

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