Gartner Research

Top Trends in Public Safety and Law Enforcement

Published: 10 January 2020

ID: G00401289

Analyst(s): Bill Finnerty , Michael Brown


Gartner evaluates the trends driving public safety and law enforcement through 2021. CIOs should determine how these trends impact their organization’s capabilities and make any changes needed to ensure their digital strategies stay on track while delivering value to constituents.

Table Of Contents


  • Trends
    • 1. Citizen Engagement
    • 2. Cybersecurity
    • 3. Data Sharing
    • 4. Digital Government Technology Platforms for Public Safety, Law Enforcement or Prisons
    • 5. Drones and Autonomous Vehicles
    • 6. Field Service Augmentation
    • 7. Incident, Investigation and Case Management Modernization
    • 8. Next-Generation Organization — Public Safety, Police Station and Prison
    • 9. Remote Augmented Intelligence
    • 10. Situational Awareness

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