Gartner Research

Security Fundamentals — The Services and Processes You Must Get Right

Published: 14 January 2020

ID: G00464403

Analyst(s): Claude Mandy , Jeffrey Wheatman


Security and risk management (SRM) leaders are often overwhelmed by the expectations of myriad stakeholders. A set of fundamental security services and supporting processes is essential to enable SRM leaders to prioritize and meet the demands of stakeholders.

Table Of Contents
  • Key Challenges


  • Why You Must Get These Processes and Services Right


  • Implement Appropriate Governance to Ensure That the Expectations of Stakeholders Are Balanced Against Each Other
    • Security Governance
  • Define, Document and Deliver the Set of Core Security Processes and/or Services Expected of Every Security Program
    • Security Policy Management
    • Awareness and Education
    • Identity and Access Management
    • Vulnerability Management
    • Security Monitoring
    • Incident Response
    • Organizational Resilience: Business Continuity Management and Disaster Recovery Management
  • Ensure Security Is Embedded in All Processes Responsible for Implementing Change Within the Organization
    • Change and Release Management
    • IT Asset Management
    • Project Life Cycle Management
    • Procurement and Vendor Management
  • Use Risk Management and Gartner’s IT Score to Plan for Further Improvement
    • Risk Management
    • Gartner IT Score for Security & Risk Management
  • Appendix
    • Common Standards and Frameworks

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