Gartner Research

How to Create a Payment Fraud Detection Strategy at the Organizational Level

Published: 21 January 2020

ID: G00450210

Analyst(s): Akif Khan

Summary

Payment fraud remains a persistent problem in digital channels, hampered by fraud teams working in silos with narrow objectives. Security and risk management leaders must exhibit cross-functional leadership to create fraud detection strategies that align closely with organizational goals.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Demonstrate Leadership by Taking All Stakeholders on a Journey Toward Cross-Functional Alignment
  • Identify the Challenges and Requirements Faced by All Stakeholders With Respect to Fraud Detection
  • Focus on Reducing the Total Cost of Fraud, Not the Fraud Rate
    • Implement a Sustainable and Evolving Strategy

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