Gartner Information Technology Research

Digital Retention Policies

Published: 21 January 2020

ID: G00467068

Analyst(s): Consult the Board Research Team


This summary contains inputs from 12 members regarding their retention policies for various digital capabilities. It starts by looking at the retention periods defined by members for their emails. Further, it analyzes members' retention periods for instant messaging (IM), enterprise messaging and collaboration platforms, voice-enabled digital assistants, recorded meeting content, and video content. The summary also describes the impact of eDiscoverability on members' retention or feature enablement decisions.

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