Gartner Research

Business Drivers of Technology Decisions for Healthcare Payers, 2020

Published: 23 January 2020

ID: G00451470

Analyst(s): Mandi Bishop, Bryan Cole, Jeff Cribbs

Summary

Healthcare payers must accelerate optimization and transformation to contend with a climate of industry and business model disruption. This research provides CIOs with Gartner’s analysis of critical industry trends and business imperatives to inform their strategic technology planning.

Table Of Contents

Analysis

  • Payer Industry Dynamics Permeate CIO Decision Making

Research Highlights

  • Industry Trends Reflect Direction, While Industry Drivers Motivate and Cause Change
    • Major Market Forces Affecting Healthcare
    • Translating Market Dynamics Into Healthcare Business Drivers
  • These Business Drivers Compel Payer Leadership to Focus on Five Specific Business Priorities
  • IT Recommendations

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